How long after I place an order will my piece ship?
How long after I place an order will my piece ship?
For in-stock pieces, please allow 2 weeks for your order to ship. For all other orders, refer to the lead times specified for each piece. In most cases, orders will ship within 4-12 weeks.
Is there any variation in the pieces?
Is there any variation in the pieces?
Our pieces are made from natural materials as well as made by hand, so slight variations in texture, shape, and color can be expected. Each piece is completely unique with its own characteristics and charm.
Where can I see the pieces in person?
Where can I see the pieces in person?
Please email studio@kawabi.com to schedule a visit at our Brooklyn studio.
Do you do custom orders or commissions?
Do you do custom orders or commissions?
We offer custom wood selection and metal finishes of the hardware in our lamps. For project or commission inquiries, please contact studio@kawabi.com with information regarding your project.
How do I assemble my lamp?
How do I assemble my lamp?
Each lamp comes with a set of instructions outlining its assembly. In most cases, it’s a matter of simply setting the paper shade in place.
Are light bulbs included with each lamp?
Are light bulbs included with each lamp?
Yes, each lamp comes with their intended light bulb and is ready for use upon arrival.
How do I replace the light bulb in my lamp?
How do I replace the light bulb in my lamp?
Our lamps use dimmable LED light bulbs fitted for E12 sockets. If you would like to purchase light bulbs from us directly, please contact studio@kawabi.com with the quantity you require.
How do I care for my piece?
How do I care for my piece?
Lamps should be placed in a dry location away from direct sunlight. To clean paper areas, use a feather duster to gently de-dust. Wood can be wiped down with a dry or damp microfiber cloth with wood cleaner. Loose components such as the rock tray can be cleaned with a feather duster.